In a previous post, we discussed a few questions that anyone searching for a reputable carpet cleaning business should be asking. One of those was whether the company and its technicians are certified by the IICRC (Institute of Inspections, Cleaning, and Restoration Certification). In this instalment, we’ll highlight some of the ways you can benefit from using an IICRC certified carpet cleaning business like Aquamist Carpet Cleaners.
As our industry’s primary standards developing organization, the IICRC has literally written the books (not to mention manuals and reference materials) that guide the best companies and technicians in our field. Plus, these standards are regularly reviewed and revised, ensuring they incorporate the very latest in scientific knowledge and the best industry practices. That means certified carpet cleaning businesses and their employees are using only the safest and most effective tools and techniques.
The IICRC also certifies individual technicians in everything from upholstery cleaning to microbial remediation. To earn certification, technicians must complete rigorous coursework and pass written exams; to maintain certification, the IICRC requires additional continuing education credits. Although British Columbia does not require technicians to be certified, we hold ourselves to a high standard: Aquamist technicians have earned an array of IICRC certifications, including master-level certification in textile cleaning, smoke and fire restoration, and water damage restoration.
At Aquamist, we’ve been doing business the right way for over 25 years, something our customers genuinely appreciate. Like us, the IICRC also takes that dedication to ethics seriously. For example, the IICRC will only certify businesses that have a strong commitment to transparency and honest dealing. Also, businesses certified by the IICRC must carry liability insurance, protecting customers’ financial well-being in case of an accident. Finally, all certified carpet care businesses must adopt a written complaint policy, submit to arbitration or a similar dispute resolution system, and accept the conclusions and recommendations of the arbiter. So when you see the IICRC seal of approval, you know that you’ve found a carpet care company you can trust.
Aquamist clients know that we believe every project, no matter how big or small, deserves the very best. That’s why we guarantee that an experienced IRCRC certified technician, who is focused on extending the life of your flooring and ensuring your home is a safe, clean, and healthy environment, is present at every job.
If you’d like to know more about Aquamist’s IICRC certification, or want to schedule one of our great services, give us a call today!